📦 Refund & Return Policy – Nexton Biotex

🛡️ 30 Days Money-Back Guarantee

At Nexton Biotex, your satisfaction is our priority! We offer a transparent 30-day refund and return policy to ensure your complete peace of mind.

✅ Our Customer-First Facilities:

1. Allow to Open Service:

• Aap parcel receive karne se pehle open kar ke check kar sakte hain

•Product condition verify kar sakte hain

• Seal break kar ke dekh sakte hain

2. Cash on Delivery (COD):

• Pehle dekho, phir payment do!

• Full payment tab karen jab aap satisfied hon

• Koi advance payment required nahi

3. 30 Days Return Policy:

• Agar product aapko kisi bhi waja se pasand na aaye

• Humse 30 days ke andar contact karen

• Valid reason ki surat mein hum return accept karenge

📋 Return Process:

Step 1: Contact Us within 30 Days

• WhatsApp: +92 327 0725653

• Telegram: @nextonbiotex

• Email: Help@nextonbiotex.com

Step 2: Provide Details

• Order Number

• Product Name

• Return Reason

• Photos/Video if needed

Step 3: Approval & Pickup

• Hum aapki reason verify karenge

• Valid hone par return approve karenge

• Courier pickup arrange karenge

Step 4: Refund Processing

• Product receive karne ke baad

• 5-7 working days mein refund

• Original payment method mein

❌ Non-Returnable Items:

• Personal hygiene products

• Opened medicine strips (seal broken)

• Temperature-sensitive products

• Custom ordered items

✅ Valid Return Reasons:

• Wrong product delivered

• Damaged product

• Expired product

• Product not as described

📞 Contact for Returns:

• WhatsApp: +92 327 0725653

• Telegram: @nextonbiotex

• Email: Help@nextonbiotex.com

🕒 Customer Support Timing:

Monday- Saturday: 9:00 AM – 6:00 PM

Note: Returns are subject to inspection and approval. Refund will be processed after quality check.

InShaAllah hum hamesha aapki satisfaction ke liye koshish karenge!

Aapka trusted health partner,

Nexton Biotex🩺

“Aapki Sehat, Hamari Zimmedari”